August 19, 2022

Tamba Park

Travel and Leisure

SOUTHWEST AIRLINES ELIMINATES EXPIRATION DATES ON FLIGHT

4 min read

“The extra than 62,000 Folks at Southwest share a renewed pleasure in our unmatched obtain to versatility that once all over again reshapes the landscape of Hospitality and worth in the market,” claimed Bob Jordan, Chief Govt Officer, Southwest Airlines. “Flight credits do not expire* aligns with the boldness of a philosophy to give our Customers definitive simplicity and relieve in travel, just like Baggage fly no cost, just like No modify fees, just like Factors don’t expire1—they are a initial-in-our-industry blend of differentiators that only Southwest provides.”

Starting today, July 28, 2022, Southwest Consumers will begin seeing a placeholder expiration day of December 31, 2040, on legitimate flight credits in advance of additional perform afterwards this yr that will update technological know-how systems to altogether remove expiration dates on flight credits.

“We just lately declared additional than two billion bucks in Purchaser encounter improvements designed to increase and simplify touring with Southwest–and reported then, we were not accomplished,” reported Ryan Environmentally friendly, Senior Vice President and Chief Advertising and marketing Officer, Southwest Airways. “When other airways get rid of gains and benefit, now we’re maximizing our practical experience again. When Prospects vacation with Southwest, they obtain supreme overall flexibility that is unmatched in the industry. Baggage fly absolutely free1, there is hardly ever a charge to adjust or terminate your flight–and now, you really don’t have to get worried about your flight credits expiring right before you can use them. We’ll be prepared to serve you when you happen to be completely ready to fly.”

“We frequently leaned in for the duration of the pandemic to give our Clients far more time to use their flight credits outside of a comprehensive year, which was our past plan,” reported Tony Roach, Vice President of Shopper Working experience & Engagement, Southwest Airlines. “Introducing this alter in our plan is part of a significant effort to strengthen the things that are most significant to our Customers.”

In Might, the provider began supplying a new fare with additional advantages, Wanna Get Absent Plus™, and increased Anytime and Small business Decide on® fares to supply a new capacity to transfer flight credits to another Member of the Speedy Rewards® Loyalty program2.

*FLIGHT Credit score Terms
Flight credits for non-refundable fares will be issued as extended as the reservation is cancelled more than 10 minutes prior to the scheduled departure. Flight credits unexpired on, or produced on or just after July 28, 2022 do not expire and will present an expiration date (12/31/2040) till systems are up to date. A flight credit score with an expiration day on or before July 27, 2022, has expired in accordance with its existing expiration day. See My Account for flight credit history expiration dates, if any.

1Flexibility Terms
At Southwest Airways®, there are no change fees (fare variation may perhaps implement), no cancellation costs (failure to terminate a reservation at the very least 10 minutes prior to scheduled departure may consequence in forfeited journey funds), and Bags fly free of charge® (two totally free checked bags, excess weight and sizing limits utilize).

2Transferable Flight Credit history
For Shoppers obtaining Wanna Get Away Moreover, Whenever, or Enterprise Find fares, Buyers are authorized to transfer their flight credit to someone else. Both should be Rapid Benefits Associates and only one particular transfer is permitted. The expiration date is up to 12 months from the day the ticket was booked. For bookings produced by way of a Southwest™ Enterprise channel, there is a limitation to transfer only involving staff inside the group.

ABOUT SOUTHWEST Airlines CO.  
Southwest Airways Co. operates one particular of the world’s most admired and awarded airlines, supplying its one particular-of-a-form benefit and Hospitality at 121 airports throughout 11 international locations. Acquiring celebrated its 50th Anniversary in 2021, Southwest took flight in 1971 to democratize the sky as a result of friendly, reliable, and small-cost air vacation and now carries more air travelers flying nonstop in the United States than any other airline1. Centered in Dallas and famous for an Personnel-first company Society, Southwest maintains an unparalleled report of no involuntary furloughs or layoffs in its historical past. By empowering its additional than 62,0002 People to deliver unparalleled Hospitality, the maverick airline cherishes a passionate loyalty among as a lot of as 130 million Buyers carried a calendar year. That components for accomplishment brought field-major prosperity and 47 consecutive many years3 of profitability for Southwest Shareholders (NYSE: LUV). Southwest leverages a exclusive legacy and mission to provide communities all-around the planet such as harnessing the electricity of its Men and women and Reason to place communities at the Heart of its accomplishment. Find out a lot more by browsing Southwest.com/citizenship. Southwest is also continuing to acquire tangible techniques toward accomplishing carbon neutrality by 2050, such as providing Shoppers an possibility to support the airline offset its carbon emissions. To be part of the option, pay a visit to Southwest.com/wannaoffsetcarbon.

1) U.S. Dept. of Transportation most the latest reporting of domestic originating travellers boarded   
2) Fulltime-equivalent active Employees    
3) 1973-2019 annual profitability   

Resource Southwest Airways Co.